Rebecca, Host Mom in Texas (3 kids)
We cannot recommend Lisa enough! We are a first-time host family and after struggling for months to find the right Au Pair for our family, we enlisted Lisa’s help. Our only regret was not using her from the very beginning! We live in a unique area and have a larger job, so finding a quality candidate was particularly challenging. Not only did Lisa find the perfect au pair for our family (in 2 weeks!), but she served as supportive guide throughout the entire process.
While searching without Lisa, we were overwhelmed and discouraged – Lisa’s knowledge, expertise and interpersonal skills (with both us and the candidates) immediately put us at ease. Additionally, we encountered a MAJOR setback when our perfect Au Pair match had a last-minute medical issue (3 weeks prior to arrival date) and was in need of a new agency and visa. Once again, we were overwhelmed and lost. Lisa went ABOVE AND BEYOND and took it upon herself to call 11 other agencies to find a new one that would accept our au pair and worked with us throughout the entire revised visa process. This was outside of Lisa’s work description, but she took it upon herself to ensure our Au Pair’s placement with our family.
As long as we are in the Au Pair program, we will forever be clients of Welcome Home Au Pair.
I do not recommend that anyone go through the search process without Lisa’s help!